28 Support questions or comments

• 
  Sep 27, 2023
  skbaral Purchased

  I just purchase this prouduct and i am trying to install in my subdomain directly e.g. abc.example.net
  but after filling all the data with correct website address the applicaiton failed to install.
  
  i checked the config file the data base name and user id passowrd showing correct.
  i checked the dabase also but didnt find any table is created.
  
  also i m confuse on host name . will it be localhost or 127.0.0.1
  
  please help asap
  thanks
• View 2 more replies
• 
  Sep 27, 2023
  monsernet Author

  Dear Sanjay;
  if you are trying to install the script in a subdomain (e.g abc.example.com) , it means that you are installing it on an online server. The host name will be "localhost".
  Can you give the exact error message ? Can you send me screenshot of the error message ? You can send me private message for confidentiality.
  Waiting for your response ..
  
  Regards
• 
  Sep 28, 2023
  skbaral Purchased

  Thanks for your prompt reply.
  
  Please check your mail [email protected] for more details.
  Please contact.
  
  Regards
• 
  Sep 28, 2023
  skbaral Purchased

  I reinstall the application and I checked the error file.
  
  It seems like there is an issue at the time of installation, database table is not creating or importing.
• 
  Sep 28, 2023
  skbaral Purchased

  Finally I am able to installed it. After I modified the install file.
  Thanks
• 
  Sep 28, 2023
  monsernet Author

  Please give more details (error message displayed, php version you are using, screenshots if possible, ...) so as I can help you.
  I received your email and I replied to you.
  
  Regards

• 
  Aug 19, 2023
  yimahos Purchased

  is it possible to import products by csv or excel
• 
  Aug 20, 2023
  monsernet Author

  No in the script it is not possible to import products via excel or csv file. You can add it easily by adding a button "Export" that will execute the export code ( there are multiple codes available in the internet , just google it).
  Note : When importing from csv or excel file, you can keep the same ordering of the fields in the database (the easiest way).
  

• 
  Aug 19, 2023
  yimahos Purchased

  Unable to connect to database [Access denied for user 'root'@'localhost' (using password: YES)]
• 
  Aug 20, 2023
  monsernet Author

  This error happened because you did not add the password of your database user in the config/database.php file. Please add your database user password there:
  
  'hostname' => 'localhost',
  'username' => 'your_username',
  'password' => 'your_password',
  'database' => 'your_database_name',

• 
  Aug 11, 2023
  davebirju Purchased

  I have few questions before making the purchase, Where should i contact for the support?
• 
  Aug 11, 2023
  monsernet Author

  You can contact me at [email protected]

• 
  Mar 8, 2023
  tanmkqnh Purchased

  Hello. I can't export CSV file from system
• 
  Mar 8, 2023
  monsernet Author

  Hello,
  Can you give more details ? In which page the CSV Export is not working ?
  Please note that the CSV Export , Excel Export, Printing and Table data Copy is directly related to DataTable.
  Anyway, please give me more details and I will check it.
  
  Thank you

• 
  Nov 14, 2022
  BobbyHXO Purchased

  Hi,
  
  I am going to buy the application, and also do you do customisation? If so, I have some requirements
  
  Thanks
  
  Tony
• 
  Nov 14, 2022
  monsernet Author

  Hi Tony;
  Of course, you can describe the customization you want to make and we discuss it.

• 
  Jul 19, 2022
  Ahmad133

  Dear
  I need to purchase the application, but I need some addition such as API, linking the integrated with the platforms, adding delivery and receiving cases and other last mile
• 
  Jul 19, 2022
  monsernet Author

  Good day, thank you for contacting us. Check the demo to know all the available tasks in the scrits. If you need any further tasks, I can add them for you by customizing the script but it will be paid service.
  Thank you

• 
  Jun 2, 2022
  khodor07 Purchased

  Hi, I purchased and i'm trying to install
  i get this message (Fatal error: Uncaught mysqli_sql_exception: Unknown database 'a' in C:xampphtdocscontentstoreinstall.php:40 Stack trace: #0 C:xampphtdocscontentstoreinstall.php(40): mysqli->__construct('localhost', 'root', '', 'a' #1 {main} thrown in C:xampphtdocscontentstoreinstall.php on line 40)
  
  any help please .
  
  thanks.
• 
  Jun 3, 2022
  monsernet Author

  This mean that you have not created the database named "a^ . You should create it first then proceed to the installation process. Please review the documentation file attached with the script

• 
  Mar 12, 2022
  tsothun

  Dear admin, I can not find report by each warehouse, because I will need to review the product stock on each warehouse too. Do you have plan to add it ?
• View 6 more replies
• 
  Mar 12, 2022
  monsernet Author

  Dear Sothun,
  Can you please clarify more your request ?
  What do you mean by reoport by each warehouse ? There is already a report menu where you can browse warehouse reports, product reports, order reports and delivery reports ). It's the last menu in the sidebar.
  If you mean any other reports, please clarify so I can understand your request and reply to you clearly.
  
  Thank you
  Regards
• 
  Mar 12, 2022
  tsothun

  Dear Admin,
  I mean
  1. I have many warehouses and each warehouse has the same product. So I will have to see report the total product by each warehouse everyday. In your report warehouse can only see the total and chart not see the product in each warehouse and can not export total product by each warehouse outside.
  
  2. I also need stock movement report, I usually have internal transfer from warehouse to warehouse. So I want to have a report about the movement of each item per warehouse too with note I can take some note.
  
  Thanks
• 
  Mar 12, 2022
  monsernet Author

  Dear Sothun;
  1- Yes , there is no report including all the stock of all warehouses in a same report simply because logically, no warehouse agent has the right to see the report of other warehouse (maybe the admin of all warehouses can do it). Anyway, it is simple and you can add this report by extracting the stock of all warehouses and put them in a unique report but take care of the permissions ( only the admin can see it ).
  2- Same thing for the stock movement, you can import all the movements from the table "inventory" and display them in a unique report. When you talk about the movements of each item by warehouse, it already exists but for all warehouses together, it does not exist in the script and you can add it easily.
  
  Thank you
  Regards
• 
  Mar 13, 2022
  tsothun

  Dear admin,
  1. Yes, I mean I am the admin who can select which warehouse to see the quantity of each product inside that warehouse. But in your report I can not select each warehouse. Can you tell me how can I customize this warehouse report because I think you should have drop down list to choose which warehouse like product report , isnt it ?
  
  2. "it already exists but for all warehouses together, it does not exist in the script and you can add it easily." you mean this so how can I do this ?
• 
  Mar 13, 2022
  monsernet Author

  Dear Sothun;
  1- You can simply add a menu named for example "Company Reports" in which you can add the poroduct report of all warehouses and other reports specific for all warehouses. The product reports of all warehouses will be the same as a signle warehouse BUT in the sql query you will just remove the condition of selecting the current warehouse "WHERE warehouse_id = $_SESSION['warehouse_id'] " . Remove this where condition and make a DINSTINCT query grouping by PRODUCT_ID to avoid the duplicate of the same product in differents warehouses.
  PLEASE DON'T FORGET TO KEEP IT VISIBLE ONLY FOR ADMIN
  
  2- The stock movement in a specific arehouse works as following :
  Extracting records from the "INVENTORY" table for a specific warehouse something like (SELECT .... FROM INVENTORY WHERE WAREHOUSE_ID = $_SESSION['warehouse_id']). So, all you have to do is to remove the WHERE condition and you will get the records of all warehouses.
  
  Good luck,
  Regards
• 
  Mar 14, 2022
  tsothun

  Dear admin, thank you for your help .
  1. Actually, I am the user who have little knowledge about coding. I am expecting to customize on the interface rather than in code. sorry about that. Is it possible for you to update in the next update so that I can buy it?
  because our business is related to gas cylinder which need to movement of cylinder rotation back and forth and the balance on hand. if no this report I can not use the software.
• 
  Mar 14, 2022
  monsernet Author

  Dear Sothun,
  Send me the customization details on private message .
• 
  Mar 15, 2022
  tsothun

  Dear admin, how can I message private to you ? email or any platform please advise.
• 
  Mar 15, 2022
  monsernet Author

  Good day;
  Private message here in codester just near the notifications bell icon on the top menu , you find a message icon, you send me private message through it.
  You can also send me email on monsernet at gmail
  

• 
  Mar 12, 2022
  tsothun

  Dear admin, I can not find report by each warehouse, because I will need to review the product stock on each warehouse too. Do you have plan to add it ?